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sI have had this card a long time and let the points build up for a flight for my Daughter to come to Maine. You all know I beat Cancer and my dog just passed away after 16 years. I really need time with my Child. She is in between jobs and the time is right.
Well it says that my points never expire. Dec. I asked American Express about my Points . They said safe and the other day I called and was told I had 21,000 points.
When I went to purchase a ticket with Jet blue , they said I had only 10,000. Well it also said a one way ticket was 5,000 points , NOW a one way is 10,000 . I worked hard to save these points. They said we changed the card and you lost your points.. In fine print at the bottom the contract says in so many words the above is worthless because we have the right to change this anytime we want.
How would you feel???
No joke the ticket I was offered was at 5Am depart Ft.Lauderdale the flt. time
and lay-overs were unreal. So you are treated like a second class person when and IF
you do get a ticket. After hours back and forth with them for 2 days. I charged my ticket on another card. My Daughter likes Jet Blue and they are in the same terminal as CapeAir that she will take after arriving in Boston. Maybe I'll move to Boston.
I think when you have an agreement,
Amer. Express should stand by it.
I was told over and over not to worry about my points.
I could have used them to NYC last year.
Now I realize the two are in bed with each other and a third party (me) hasn't a chance. They will always come out on top.
I got run around and doubletalk.
21,000 in the morning at AMEX, Then Jet blue says 10,000
I was told 5,000 for a one way so I go to book a round trip and now it gets even crazier I am told a one way is 10,000. Enough, I thing they figure you will collapse from the confusion and frustration.
Got her tickets Two seprate ones on another card.
MY dear friends at the corp office at American Express can take their phony contract and Points and shove it where the sun does not shine.
How does the government let the card companys get away with the scams they pull.
Who knows American Express may have their
own government inside washington DC.
I am sure there is alot of free passes in DC.
American Express, many companys would not
accept the card . I quess they have earned a reputation
around the country. It was hard to build up those points.
Posted by Yvonne @ La Petite Gallery
Comments are welcome